Products are a result of services rendered and therefore cannot be returned. However, there are circumstances which would require further investigation, for example, duplicate payments, or if an error were made and services not rendered. We will review each instance and proceed based on our findings (mostlikely refund what was paid, as in these example.)
You should expect to receive your refund within two weeks, however, in many cases you will receive a refund more quickly. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need help, please Contact Us with your order number and details about the issue. We will respond and get to the bottom of things.
We can ship to virtually any address in the world. Please note, that shipping times will vary based on the time of the day/week, and shipping location. International mail will obviously take longer, and require more money for postage.